HERE TO HELP
Support.
Questions about your account or a round? Send a private request so we can help.
Contact WORM
Beta testers can reach WORM privately through Profile → Settings → Contact WORM in the app.
Include what happened and the app version if you know it. Never send your password, sign-in codes or a private round invitation in a public post.
Delete your account
In WORM, open Profile → Settings → Account → Delete account and confirm. This removes your associated cloud account data and story photos. The privacy policy explains the limits, including copies saved by others.
For privacy access, correction or deletion help, use Contact WORM. We may need to verify account ownership.
Report content or block a golfer
Open a golfer’s profile and choose Report golfer for a name, handle or profile concern. Use Report post on a scorecard, Report comment from the comment menu, or Report club on a club page. You can also block a golfer from their profile or scorecard menu. Reports are reviewed by an authorized moderator. For a private concern or review of a moderation decision, email support@playwormgolf.com or use Contact WORM. Keep personal account and safety details off the public feedback board.
A round link won’t open
Check your internet connection and open the full invitation from your group chat. The scorer may have stopped sharing, discarded the round, or sent a link that has expired. Ask them for a fresh invitation.
General questions
The FAQ covers scores, offline play, maps, games and joining a round.